Jeff
Signed up for the free 10 gig storage, then suddenly the terms changed that the free was only a one month trial. Now, I can't find a way to delete my files and my account. Going to make a change, fine. Do it going forward. Honor you past commitments the way people entered them. Yes, I am sure there were weasel words in the terms, but only weasels use weasel words!
4 people found this review helpful
Evan B
Automatic backup is all or nothing. When you select backup photos is it select all the folders it thinks should be backed up including apps that save images such as Social media, messaging,etc. Didn't want to backup all the Grandma memes you get sent? Too bad. the only way to not do this is by manually selecting the folder to backup. sadly it's a long list of all photos in each folder. so keep scrolling unyil you reach the folder you want to backup... manually. its a shame, the PC app is good
1 person found this review helpful
Stephen Crye
Still unreliable after 13 years of complaining, on 4 different flagship Samsung phones and Android versions 4, 5, 6, 7, 8, 9 10,11 and 12! Backup never completes, even using fiber 500 Gbps upload. Very little logging or controls. The USA level one suport are baffled at the simplest problems, and "level 2" is offshore. Lately L2 Support is trying harder, I'll give them credit for that, but they still cant correct the incorrect count of unprotected files. App needs COMPLETE REDESIGN!!!
5 people found this review helpful
We have introduced few changes to improve performance in the latest version of the app. Update to the latest version and re-rate us if your issue is resolved. Contact us at support@idrive.com in case you are still facing issues.